Shipping policy

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Theroseandthorns Shipping Policy

Made-to-Order Production All pieces at Theroseandthorns are handcrafted to order from precious metal clay. Because each item is made especially for you, please allow 7–14 working days for production before your order is dispatched. You will receive a notification once your order is on its way.

Dispatch Orders are dispatched within 1–2 working days of production being completed. We do not dispatch on weekends or UK public holidays.

Delivery Timeframes & Rates

Delivery timeframes are estimates and may vary due to customs clearance or carrier delays outside our control.

Tracking Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to follow your parcel's journey.

Customs & Import Duties For orders outside the UK, customs duties and import taxes may apply and are the responsibility of the recipient. We are unable to predict or cover these charges.

Questions? If you have any questions about your order, please don't hesitate to get in touch via our contact page.